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Bread SRSLY FAQs logo

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Refund & Cancellation Policies

Learn more about our policies.

Delight Guaranteed!

DELIGHT GUARANTEED! We love our bread and think you will too. If you aren't absolutely delighted by the taste of our sourdough, reach out to [email protected] and we'll gladly give you a refund* on your first order. We're here for you. *If you ord

Can I cancel my order?

Order cancellation policy: We are unable to make changes to orders after our Sunday at midnight PT cutoff. Please refer to your order confirmation email to ensure your shipping address and order details are correct before Sunday at midnight PT. Order

Refunds after delivery

Any orders that are unable to be enjoyed due to the inability to pick up and/or refrigerate the bread after it has been delivered will not be refunded. In select cases, we will happily send you a new order for a reshipment fee starting at $15. Please

Refund on shipping paid?

Bread SRSLY does not refund shipping costs or LABL package protection fees. Bread SRSLY only refunds the shipping cost on orders when a claim is filed with the shipping carrier and the carrier issues a refund. We are unable to issue refunds for LABL

Bread SRSLY Shipping Policy

Orders placed by Sunday midnight PST will ship by WEDNESDAY via FedEx Express, or UPS Ground. Orders placed after the Sunday cutoff will ship the FOLLOWING week (by Wednesday of the next week). Once shipped, orders typically arrive between Thursday a